PRIVACY AT CROSSFIT CLOUD 9

1. INFORMATION WE COLLECT

We may collect the following types of information:

• Personal Information: When you create an account, register for a class, or make a purchase, we may collect information such as your name, email address, phone number, mailing address, and payment details.

• Health Information: As part of our fitness services, we may collect health-related information (such as fitness goals, injuries, or limitations) to ensure the safe provision of our services.

• Automatically Collected Information: We may collect information about your device and browsing activity, such as your IP address, browser type, and pages you visited on our website, through cookies and similar technologies.

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2. HOW WE USE YOUR INFORMATION

We process your personal data for the following purposes: 

• Providing our services and activities 

• Processing payments 

• Maintaining contact with our members 

• Sending newsletters and other communications 

• Improving our website and services 

• Compliance with legal obligations

3. BASIS FOR PROCESSING

We process your personal data on the basis of the following grounds:

• Performance of an agreement: to provide the services for which you have registered.

• Consent: for sending newsletters and marketing communications.

• Legal obligation: to comply with legal obligations, such as tax legislation.

• Legitimate interest: for the improvement of our services and the security of our systems.

4. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies to improve your browsing experience and provide personalized services. Cookies are small files placed on your device that allow us to recognize you on subsequent visits and remember your preferences. You can choose to disable cookies in your browser settings, but this may limit some functionality of our site.

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5. HOW LONG DO WE RETAIN YOUR DATA?

We do not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. The retention periods depend on the nature of the data and the purposes for which it is processed.

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6. SHARING YOUR DATA

We only share your personal data with third parties if this is necessary for the execution of our services or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data.

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7. SECURITY OF YOUR DATA

We take appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access, disclosure, alteration or destruction.

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8. YOUR CHOICES & RIGHTS

You have the right to:

• Access and update your personal information.

• Request the deletion of your personal information (subject to legal obligations).

• Opt-out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

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9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with an updated effective date. Please review this policy periodically for any updates.

10. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at:

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CrossFit Cloud 9
info@crossfitcloud9.com
691 361 370
HALL 8, Zone Industrielle Rolach, Sandweiler, Luxembourg.